Sales Support Assistant

We are looking for a driven and self-motivated person with previous Office Administration experience to join our team. You will need to be professional, highly organised and efficient – with a can-do attitude and enthusiastic personality. Your strength will lie in your ability to take ownership of the role, and stay in control of multiple projects and priorities to meet deadlines.

ABOUT US

Founded in 1948, R E Thompson has specialised for 75 years in manufacturing high-precision parts and providing a complete manufacturing engineering solution to our customers.

Our company has built its reputation through working in true partnership with its clients, collaborating at the early stages of design and right through the manufacturing process. We value and reward the forward-thinking, creative people in our teams, and we know that our extraordinary staff are our greatest asset.

​Today, we are on a mission to be the leading precision manufacturer, producing more effectively and efficiently than ever before. Our vision is to innovate, transform​ and autonomise manufacturing, optimising it to its full potential.

We continue to invest in cutting edge technology and we are extremely proud of our significant growth trajectory. We have ambitious plans, which makes it the ideal time to join our fast-growing, innovative company.

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JOB DETAILS

KEY TASKS

  • Answering incoming calls & emails.
  • Supporting the Sales team.
  • Develop and maintain efficient administrative systems.
  • Collaborate with the wider internal engineering team.
  • Keeping sales records.
  • Fill requests directly from customers, including requests for after sales support.
  • General administrative duties
  • Liaise with customers and suppliers in a professional, polite and respectful manner, ensuring all information has been received, and keep them informed of any issues.
  • Maintain sales records and compile monthly sales reports.
  • Creating and managing documents, spreadsheets, and presentations.
  • Ad hoc task from the Managing Director and Head of Sales.

SKILLS

  • Experience of working in a customer-support role.
  • Good computer literacy skills – Microsoft.
  • Excellent time management, attention to detail and multi-tasking skills.
  • Able to work well both as part of a team and independently.
  • Proactive approach maintaining a high level of productivity of all tasks and functions.
  • Excellent verbal and written communication, telephone manner and interpersonal skills.
  • A pro-active attitude.
  • A natural team player.

WHAT WE OFFER

  • Salary: £23,500- £28,000 per annum (pro rata) — depending on experience.
  • 25 days of holiday + Bank holidays.
  • Company Team Building days out.
  • Ongoing opportunities to progress your career across the business.
  • Life insurance.
  • Facilities ideally located within easy walking distance of Whitchurch/Andover Station.
  • On-site parking.

If you are interested, please click on “Apply Now” below and complete the application.

Please note: candidates must be eligible to work in the UK to be considered. Therefore, we will not sponsor visas for this role.

Thank you, and we look forward to hearing from you

— Recruitment Team, R E Thompson

Apply Now